1.3 We have registered as a data controller in accordance with United Kingdom Data Protection Act 1998. We will process any personal information we collect about you in accordance with the Data Protection Act 1998.
2. What personal information does Brightword collect, and how is that information then used?
2.1 Information collected when you browse the Website. We will not collect any personal information about you from your browsing of the Website.
2.2 Information collected when you register with or transact with Brightword. When you enter into a contract with us for our services or products, you may be asked to submit personal information about yourself in order to receive or use these services or products (for example, when requesting to receive emails or when posting a comment to the Website). This information may include, for example, your name, address, job title, telephone number, email address and (depending upon the specific service you require) your credit card details but will only be information that is necessary for us to collect in order to provide you with the product or service that you have requested. The type of information that we may collect will depend upon the nature of that service or product.
2.3 How will we use any personal information that we collect?
2.3.1 Where we collect personal information, we will use it to improve our marketing, for administration and to tailor our service and/or products to match your needs. We may also use personal information collected to conduct market research surveys, for statistical analysis to determine site usage, to run competitions and for direct marketing purposes relating to our business.
2.3.2 We may employ the services of a third party to help us in certain areas, such as website hosting. In some cases that third party may receive your information. However, at all times we will control and be responsible for the use of your information.
2.3.3 At all times we are legally obliged to collect, retain and process any personal information that you provide in accordance with the Data Protection Act 1998. Each time you provide us with personal information we will let you know how we intend to use it and ask you to give your consent to such use. This will include:
- (a) where we would like to use that information to send you details of other products and services we offer which are similar to the product/service for which you have subscribed
- (b) where we would like to share that information with certain selected third parties to allow them to provide you with details of their services and/or products which might be of interest to you
2.4 How can I update or correct my personal information? You can update, correct or delete your personal information. At any time by emailing or by telephoning our customer service team on +44 (0)1730 233870.
3. How does Brightword protect your personal information?
3.1 We will hold your personal information securely and will only keep it for as long as you are registered to use the Website or for as long as you use the service that you have requested, unless you have provided us with your consent to use the data for any additional purposes. We take the security of the Website and the information you provide very seriously and we will take all appropriate technical measures using recognized security procedures and tools and in accordance with best industry practice to protect your personal information.
3.2 Whilst we use all reasonable endeavours to protect your security in the manner described above, we consider that it is only appropriate to advise users that data transmission over the Internet and the World Wide Web cannot always be guaranteed as 100% secure, and therefore that you use the Website at your own risk.
4.1 Your Internet browser has a feature called "cookies" which store small amounts of data on your computer about your visit to the Website. You do not need to have cookies turned on to visit most of the Website. A cookie will not provide us with any personal information. Therefore, if you have not supplied us with any personal information, you can still browse our site anonymously.
4.2 We do not automatically capture or store personal data from browsers to the site, other than to log your IP address and session information such as the duration of the visit to our site and the nature of the browser used. This information is used only for administration of the site system and in the compilation of statistics used by Brightword.
4.3 Cookies may be required to allow you to access and participate in certain areas of the Website. We will notify you of this when you attempt to access such an area. Once you have closed your browser, the cookie is deactivated.
4.4 The majority of browsers will allow you to alter the settings used for cookies and to disable and enable them as you require. If you do not want cookies then please refer to the help menu on your browser for instructions on disabling them. For further general information on cookies and more detailed advice on how to disable and enable them please go to www.allaboutcookies.org.